Changelog
Follow up on the latest improvements and updates.
RSS
A couple of meaningful updates just rolled out:
🔔 Active Downtime Notifications
You can now get notified the moment downtime starts - without waiting for a group text, a call, or a Slack ping. WashStacks will send push and email alerts as soon as a new Active Downtime Incident is started.
You can choose who gets notified:
- Internal notifications go to assigned roles (like Maintenance or Ops Managers) via push and email.
- External notifications can be set up to alert third parties (like a marketing team or social media manager) via email only.
This makes it easier to stay in sync, respond more quickly, and avoid gaps in communication when every minute matters.
Configure your notifications under Settings > Operations.
📍 Multi-Location Scheduling
You can now schedule Crew Members at multiple locations, and they’ll be able to clock in at those locations, too.
This is especially helpful for:
- Floating team members who rotate between washes
- Regional managers or leads who jump in as needed
- Teams who share coverage across slower sites
To get started, make sure your employee is assigned to any locations they will be working at. Then, just add shifts for multiple locations in the schedule view. Clock-ins will match the location of the shift.
Employee time-off requests and unavailability will still be modifiable only from the employee's home location.
improved
Quality of Life Improvements
This update includes a few minor bug fixes and improvements.
Also:
Mobile App
- Contacts are now available on the mobile app. Find them under "More" for employees with permission to view them.
Employee History
- You can now edit the dates on the Employee History (for transfers, pay changes, etc). To enable the functionality, edit any role and modify the "Pay Details / History" permission under Talent.
new
improved
Ops
Talent
Claims
Scheduling Update + More
This update includes various behind-the-scenes improvements to the Scheduling module that will speed up the display (on both web and mobile).
In addition to other small quality-of-life updates, the following changes have been made:
Claims
- You will now see an alert “View All Claims” if there are incomplete claims in the system.
Employee Onboarding
- Employees can now set a PIN during onboarding.
- Employees can now select a relationship for their Emergency Contact.
Customers
- You can add a Member ID to a Customer Record.
- You can add notes to a Customer Record
Employees
- You can now add notes to an Employee Record.
Contacts
- Can now be more easily assigned company-wide and will appear in a separate section on the contacts page