Changelog
Follow up on the latest improvements and updates.
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new
improved
Ops
Talent
July Update: Assets, Checklists, Templates, Reports, and More
REMINDER: You will need to update roles across your organization to see the new features.
This is a very large release that includes several updates across Operations, Checklists, Reports, and the WashStacks app. The focus is practical: better visibility across locations, more flexible workflows, and faster access to the tools your staff uses every day.
Assets
Assets are now available across locations
You can now track assets across all your locations and connect them to the operational work happening around them.
You can now link:
- Parts to Assets
- Work Orders to Assets
- Downtime to Assets
- Claims to Assets
This gives you a clearer picture of each piece of equipment over time, including maintenance history, parts usage, downtime, and related claims.
Checklists
Embedded Checklists
You can now nest checklists inside other checklists, giving you more flexibility for detailed processes, inspections, and follow-up workflows.
New Task Types
Checklists now support additional task types:
- Date
- Employee
- Choice
- Pass/fail
Generate Work Orders from Task Responses
You can optionally generate a work order from a pass/fail task, so failed checks can move directly into follow-up work.
Complete Checklists on the Web
Checklists can now be completed from the web, not only from the mobile app.
Checklist Management Moved Under Templates
Checklist management now lives under Templates in the app.
Restrict Who Can Run Ad Hoc Checklists
You can now restrict who can run Ad hoc checklists on a per checklist basis. Set "restrict to role" under the Checklist Template.
Chemical Management
Chemicals v1 is now available
The first version of Chemicals is live, giving operators a dedicated place to begin managing chemical-related information in WashStacks.
Documents and Templates
Document Library is now available in the app
The Document Library can now be accessed from the app, making important documents easier to find while teams are in the field.
Template Library is live
You can now browse the Template Library for best-practice examples across checklists, response templates, and review templates. More templates will be added over time.
Reports
Reports page refresh
The Reports page has a refreshed design, along with new and updated reports for:
- Work Orders
- Claims
- Checklists
Display and App Experience
Dark Mode
Dark Mode is now available. Enable it under your profile picture on the web, or under More in the app.
App navigation updates
The app navigation has been reordered to make operations tools easier to access.
Dashboard work order counts
Tapping Work Order counts on the app dashboard now takes you to a filtered list of Work Orders.
Parts and Assets
Website Fetch and Fill for Parts and Assets
Website Fetch and Fill is now available for Parts and Assets, making it faster to bring in useful details from supplier or product pages.
POS Integration Beta
POS integrations are rolling out in beta
POS integrations with DRB SiteWatch, Sonny's, and NXT are rolling out in beta to select users.
These integrations provide hourly reporting. The next planned update is scheduled work orders based on car count.
Other Bug Fixes and Improvements
- Increased max file size to 256 MB for uploads across the board.
- Increased the size of the numeric PIN keyboard in Kiosk Mode.
- Cleaned up and improved filtering across the board.
- Start of Week now supports any day of the week as the start of your payroll week, instead of only Sunday or Monday.
- Checklists with the 6 Month Schedule option now include a Run After date.
- Checklist permissions have been cleaned up. There are now distinct permissions for managing checklists, completing checklists, and viewing reports. Please review your permissions and update the appropriate roles.
- Work Order notes now properly show who closed or reopened a Work Order.
- When closing a Work Order, you can now specify partial hours worked.
- Updates now support image, PDF, and movie uploads.
- The in-app Schedule is now color-coded to match the web Schedule.
- Fixed an issue where shifts were not sorting properly on a given day in the app.
Checklists
- Multi-site checklists are here! IMPORTANT: Turn on permissions for adding and editing Multi-site checklists on the roles you want to have access to them.
- Expiration time for checklists: Choose when a scheduled checklist should expire (ie: a yearly checklist can now expire after a month).
Parts
Parts got big quality-of-life upgrades! New features include:
- Preview images of parts now show on the web and the app
- Inline inventory editing when viewing parts list
Other things:
- You can now add in-tunnel collisions from the app
- New uniform report under Talent
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Ops
Checklist Notifications
You can now receive email alerts when checklist activity happens across your locations.
Configure which events trigger a notification:
- A checklist is 100% completed
- A checklist expires without being completed
- An ad hoc checklist is fired
This makes it easy to stay on top of operations without constantly checking the dashboard. You'll know when a closing checklist isn't done, or when a daily inspection is finished -- no follow-up texts required.
To enable:
Go to Settings > Notifications to configure your alert preferences.new
Ops
Talent
Major Checklists Updates + More
This release includes several updates across Operations and Talent designed to improve flexibility, clarity, and control across your locations.
Checklists
We’ve introduced several new capabilities within Checklists:
Ad Hoc Checklists
You can now create checklists with an Ad hoc frequency. These are published and run manually whenever needed, rather than on a fixed schedule.
Global Checklists
Ad hoc checklists can be marked as Global. Global checklists are visible across all locations and can be used company-wide. Only users with permissions can manage global checklists.
Link Checklists to Employees
(Must have both Ops and Talent)Checklists can now be tied directly to specific employees, improving accountability and reporting.
Hide Completed Checklists (Company Setting)
A new Company Setting allows you to hide completed checklists in the mobile app, keeping active work front and center.
New Task Type: Conditional Tasks (Yes / No)
Yes/No task types can now trigger an Ad hoc checklist based on the response. You can trigger a checklist for “Yes,” “No,” or neither. This allows you to build structured follow-up workflows directly into your processes.
New Task Type: Notes
A Notes task type has been added to allow written observations within a checklist without requiring a Yes/No or completion toggle.
Improvements to Viewing Checklists
We've made additional improvements to viewing individual checklists.
Work Orders
New Work Order Type: Project
Work Orders now support a “Project” type for larger upgrades, renovations, or one-time initiatives that don’t fit standard maintenance workflows.
Scheduling Window Field
You can now define when a work order should be completed using a scheduling window (Anytime, After Hours, or Planned Shutdown). This provides clearer expectations for maintenance planning.
Talent
Minimum Notice for Time Off Requests
Set a minimum number of days’ notice required before employees can request a specific day off.
Roles / Permissions Improvements
The roles page now displays permissions in collapsible folders to make adjusting permissions easier.
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Ops
Talent
January Quality of Life Updates
This update includes a series of minor changes, most of which were driven by client feedback and requests. These include:
- URLs typed into most description fields and notes will automatically link.
- Notes can now be left on closed claims and work orders.
- Emails now show up under contacts in the App.
- Max image size for uploads has been increased to 8mb.
- You can now add notes to Downtime incidents.
Checklists
In checklists, we added two new schedule options: Once every 2 hours and Once every 6 Months.
We are very close to rolling out major new features in Checklists, including the ability to create Ad hoc checklists (which can be run manually) and Triggered Checklists.
Payroll
Payroll received some major updates to simplify and improve the workflow in preparation for our upcoming integration with payroll providers, starting with Paylocity.
A couple of meaningful updates just rolled out:
🔔 Active Downtime Notifications
You can now get notified the moment downtime starts - without waiting for a group text, a call, or a Slack ping. WashStacks will send push and email alerts as soon as a new Active Downtime Incident is started.
You can choose who gets notified:
- Internal notifications go to assigned roles (like Maintenance or Ops Managers) via push and email.
- External notifications can be set up to alert third parties (like a marketing team or social media manager) via email only.
This makes it easier to stay in sync, respond more quickly, and avoid gaps in communication when every minute matters.
Configure your notifications under Settings > Operations.
📍 Multi-Location Scheduling
You can now schedule Crew Members at multiple locations, and they’ll be able to clock in at those locations, too.
This is especially helpful for:
- Floating team members who rotate between washes
- Regional managers or leads who jump in as needed
- Teams who share coverage across slower sites
To get started, make sure your employee is assigned to any locations they will be working at. Then, just add shifts for multiple locations in the schedule view. Clock-ins will match the location of the shift.
Employee time-off requests and unavailability will still be modifiable only from the employee's home location.
improved
Quality of Life Improvements
This update includes a few minor bug fixes and improvements.
Also:
Mobile App
- Contacts are now available on the mobile app. Find them under "More" for employees with permission to view them.
Employee History
- You can now edit the dates on the Employee History (for transfers, pay changes, etc). To enable the functionality, edit any role and modify the "Pay Details / History" permission under Talent.
new
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Ops
Talent
Claims
Scheduling Update + More
This update includes various behind-the-scenes improvements to the Scheduling module that will speed up the display (on both web and mobile).
In addition to other small quality-of-life updates, the following changes have been made:
Claims
- You will now see an alert “View All Claims” if there are incomplete claims in the system.

Employee Onboarding
- Employees can now set a PIN during onboarding.
- Employees can now select a relationship for their Emergency Contact.
Customers
- You can add a Member ID to a Customer Record.
- You can add notes to a Customer Record
Employees
- You can now add notes to an Employee Record.
Contacts
- Can now be more easily assigned company-wide and will appear in a separate section on the contacts page