Changelog

Follow up on the latest improvements and updates.

RSS

You can now receive email alerts when checklist activity happens across your locations.
Configure which events trigger a notification:
  • A checklist is 100% completed
  • A checklist expires without being completed
  • An ad hoc checklist is fired
This makes it easy to stay on top of operations without constantly checking the dashboard. You'll know when a closing checklist isn't done, or when a daily inspection is finished -- no follow-up texts required.
To enable:
Go to Settings > Notifications to configure your alert preferences.
This release includes several updates across Operations and Talent designed to improve flexibility, clarity, and control across your locations.
Checklists
We’ve introduced several new capabilities within Checklists:
Ad Hoc Checklists
You can now create checklists with an Ad hoc frequency. These are published and run manually whenever needed, rather than on a fixed schedule.
Global Checklists
Ad hoc checklists can be marked as Global. Global checklists are visible across all locations and can be used company-wide. Only users with permissions can manage global checklists.
Link Checklists to Employees
(Must have both Ops and Talent)
Checklists can now be tied directly to specific employees, improving accountability and reporting.
Hide Completed Checklists (Company Setting)
A new Company Setting allows you to hide completed checklists in the mobile app, keeping active work front and center.
New Task Type: Conditional Tasks (Yes / No)
Yes/No task types can now trigger an Ad hoc checklist based on the response. You can trigger a checklist for “Yes,” “No,” or neither. This allows you to build structured follow-up workflows directly into your processes.
New Task Type: Notes
A Notes task type has been added to allow written observations within a checklist without requiring a Yes/No or completion toggle.
Improvements to Viewing Checklists
We've made additional improvements to viewing individual checklists.
Work Orders
New Work Order Type: Project
Work Orders now support a “Project” type for larger upgrades, renovations, or one-time initiatives that don’t fit standard maintenance workflows.
Scheduling Window Field
You can now define when a work order should be completed using a scheduling window (Anytime, After Hours, or Planned Shutdown). This provides clearer expectations for maintenance planning.
Talent
Minimum Notice for Time Off Requests
Set a minimum number of days’ notice required before employees can request a specific day off.
Roles / Permissions Improvements
The roles page now displays permissions in collapsible folders to make adjusting permissions easier.
This update includes a series of minor changes, most of which were driven by client feedback and requests. These include:
  • URLs typed into most description fields and notes will automatically link.
  • Notes can now be left on closed claims and work orders.
  • Emails now show up under contacts in the App.
  • Max image size for uploads has been increased to 8mb.
  • You can now add notes to Downtime incidents.
Checklists
In checklists, we added two new schedule options: Once every 2 hours and Once every 6 Months.
We are very close to rolling out major new features in Checklists, including the ability to create Ad hoc checklists (which can be run manually) and Triggered Checklists.
Payroll
Payroll received some major updates to simplify and improve the workflow in preparation for our upcoming integration with payroll providers, starting with Paylocity.
A couple of meaningful updates just rolled out:
🔔 Active Downtime Notifications
You can now get notified the moment downtime starts - without waiting for a group text, a call, or a Slack ping. WashStacks will send push and email alerts as soon as a new Active Downtime Incident is started.
You can choose who gets notified:
  • Internal notifications go to assigned roles (like Maintenance or Ops Managers) via push and email.
  • External notifications can be set up to alert third parties (like a marketing team or social media manager) via email only.
This makes it easier to stay in sync, respond more quickly, and avoid gaps in communication when every minute matters.
Configure your notifications under Settings > Operations.
📍 Multi-Location Scheduling
You can now schedule Crew Members at multiple locations, and they’ll be able to clock in at those locations, too.
This is especially helpful for:
  • Floating team members who rotate between washes
  • Regional managers or leads who jump in as needed
  • Teams who share coverage across slower sites
To get started, make sure your employee is assigned to any locations they will be working at. Then, just add shifts for multiple locations in the schedule view. Clock-ins will match the location of the shift.
Employee time-off requests and unavailability will still be modifiable only from the employee's home location.
This update includes a few minor bug fixes and improvements.
Also:
Mobile App
  • Contacts are now available on the mobile app. Find them under "More" for employees with permission to view them.
Employee History
  • You can now edit the dates on the Employee History (for transfers, pay changes, etc). To enable the functionality, edit any role and modify the "Pay Details / History" permission under Talent.

new

improved

Ops

Talent

Claims

Scheduling Update + More

This update includes various behind-the-scenes improvements to the Scheduling module that will speed up the display (on both web and mobile).
In addition to other small quality-of-life updates, the following changes have been made:
Claims
  • You will now see an alert “View All Claims” if there are incomplete claims in the system.
claims
Employee Onboarding
  • Employees can now set a PIN during onboarding.
  • Employees can now select a relationship for their Emergency Contact.
Customers
  • You can add a Member ID to a Customer Record.
  • You can add notes to a Customer Record
Employees
  • You can now add notes to an Employee Record.
Contacts
  • Can now be more easily assigned company-wide and will appear in a separate section on the contacts page