A couple of meaningful updates just rolled out:
🔔 Active Downtime Notifications
You can now get notified the moment downtime starts - without waiting for a group text, a call, or a Slack ping. WashStacks will send push and email alerts as soon as a new Active Downtime Incident is started.
You can choose who gets notified:
- Internal notifications go to assigned roles (like Maintenance or Ops Managers) via push and email.
- External notifications can be set up to alert third parties (like a marketing team or social media manager) via email only.
This makes it easier to stay in sync, respond more quickly, and avoid gaps in communication when every minute matters.
Configure your notifications under Settings > Operations.
📍 Multi-Location Scheduling
You can now schedule Crew Members at multiple locations, and they’ll be able to clock in at those locations, too.
This is especially helpful for:
- Floating team members who rotate between washes
- Regional managers or leads who jump in as needed
- Teams who share coverage across slower sites
To get started, make sure your employee is assigned to any locations they will be working at. Then, just add shifts for multiple locations in the schedule view. Clock-ins will match the location of the shift.
Employee time-off requests and unavailability will still be modifiable only from the employee's home location.